Privacy Policy

1. Overview & Commitment

At Arete One Business Solutions, your privacy and the security of your business information are paramount. This Privacy Policy explains how we collect, store, utilize, and protect your information when you visit our website, subscribe to our software services, or communicate with our team.

2. Information We Collect

We collect information in the following categories:

• Account & Contact Information: Name, business name, email address, telephone number, and subscription plan selection provided when requesting services or establishing an account.
• Billing Information: Payment card details, billing address, and transaction histories processed through encrypted, PCI-compliant payment gateways.
• Subscriber Data: Contacts, leads, communication history, and funnel configurations you upload or manage within your platform workspace.
• Technical & Usage Data: IP address, browser type, device identifiers, and platform activity logs gathered to maintain system security and platform stability.

3. How We Use Your Information

We use the data collected strictly for legitimate business purposes:

• To provision, configure, and maintain your software platform subscription.
• To process monthly subscription billing and invoice receipts.
• To deliver onboarding support, technical assistance, and customer service.
• To communicate important account alerts, feature updates, and platform notices.
• To detect, prevent, and mitigate fraud or system security risks.

4. Data Protection & Security Controls

We implement rigorous technical, operational, and physical security measures to protect your information. All communications are secured using Transport Layer Security (TLS/SSL) encryption. Databases are encrypted at rest with multi-layer access control and continuous monitoring to guard against unauthorized access.

5. Third-Party Service Providers

We partner with vetted infrastructure providers, payment processors, and telecommunications carriers strictly to deliver our subscription services. These third parties are bound by strict contractual confidentiality agreements and are permitted to process data only to fulfill their designated services.

6. Your Privacy Rights & Data Ownership

You retain complete control and ownership over your business records. You have the right to:

• Access, review, and modify your contact and account records.
• Request an export of your CRM contacts and campaign assets at any time.
• Request the permanent deletion of your account and associated records.
• Opt out of non-transactional marketing communications at any time.

7. Cookies and Tracking

Our website utilizes standard cookies and session tokens strictly necessary for authentication, security, and load balancing. We do not use intrusive third-party tracking cookies to serve behavioral cross-site advertisements.