Terms and Conditions

1. Acceptance of Terms

Welcome to Arete One Business Solutions ("Arete One," "we," "our," or "us"). By accessing or subscribing to our business software platform, applications, websites, and associated services (collectively, the "Service"), you ("Subscriber," "Customer," or "you") agree to be bound by these Terms and Conditions ("Terms"). If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity.

2. Subscription Plans & Service Scope

Arete One Business Solutions provides access to an all-in-one business growth and management platform encompassing Customer Relationship Management (CRM), sales funnels, website hosting, automated marketing workflows, email and SMS campaign tools, appointment scheduling, and reporting dashboards.

• New Customer Plan ($49/month): Available to eligible customers establishing a new platform account with Arete One Business Solutions. Includes full platform access, core tools, and standard onboarding.
• Existing Customer Plan ($79/month): Available to customers with an active or preexisting account transitioning to or continuing under our managed platform service. Includes migration support, full feature set, and ongoing technical support.

All plans are provided on a month-to-month subscription basis. We reserve the right to modify features, add enhancements, or alter pricing with prior notice.

3. Billing, Payments & Cancellations

Subscriptions are billed on a recurring monthly cycle beginning on the date of your initial subscription activation. By providing payment information, you authorize us to charge the recurring monthly fee until cancellation.

• No Long-Term Contracts: You may cancel your subscription at any time without penalty or cancellation fees.
• Cancellation Process: Cancellations must be requested prior to the renewal date. Upon cancellation, your service remains active through the end of the current paid billing cycle.
• Refund Policy: Monthly subscription charges are generally non-refundable once billed, but we handle exceptional situations in good faith on a case-by-case basis.

4. Account Responsibilities & Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Arete One Business Solutions immediately upon becoming aware of any unauthorized use or breach of security.

5. Data Ownership & Privacy

You own your data. All customer records, contact lists, communications, and media uploaded to your account remain your exclusive property. Arete One Business Solutions will never sell, rent, or unlawfully access your proprietary business data.

You may request an export of your contact lists and account data at any time prior to subscription termination.

6. Acceptable Use & Messaging Compliance

You agree not to use the Service for any unlawful, harassing, defamatory, or prohibited purpose. In utilizing SMS and email marketing capabilities, you agree to comply strictly with applicable laws, including the TCPA, CAN-SPAM Act, CTIA guidelines, and carrier registration requirements (e.g., A2P 10DLC). You must obtain verifiable opt-in consent from all recipients before transmitting commercial messages.

7. Limitation of Liability & Disclaimers

The Service is provided on an "as is" and "as available" basis. While we strive for 99.9% platform availability and reliable performance, Arete One Business Solutions shall not be held liable for indirect, incidental, or consequential damages resulting from service interruptions, carrier delivery filtering, third-party API changes, or loss of business data.

8. Modifications to Terms

We may periodically update these Terms to reflect changes in our service offerings, statutory guidelines, or operational practices. Continued use of the Service following any modifications constitutes your acceptance of the revised Terms.